Sorry I didn’t post anything yesterday… I was quite busy.
I was speaking with some people I know who are not from the area and they told me about their experience at the Hard Rock Cafe the other day. They had gone there for dinner. The restaurant was empty. They weren’t impressed with their service from the beginning. Their meal was delivered, and one of them had a bug on their plate. They called the server over, who said, “It’s not a bug. It’s parsley.” Just as she finished saying that, the “parsley” walked across the plate. Yuck! The server took the plate away right away, but never comp’ed them anything and never gave them a discount. These people said they wanted to speak to the manager, and they saw the server speak to the manager, and then he went into his office and never came back out. Talk about terrible service!