Border agency defends staffing, despite delays

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    From the Niagara Falls Review:

    Border delays into Canada — sometimes topping an hour — are unacceptable, says Niagara Falls’ mayor.

    And it’s not enough for the Canada Border Services Agency to average daily wait times, when peak-flow slowdowns are the issue.

    “We seem to have a staffing challenge, as a result we don’t have enough booths open,” said Jim Diodati, expanding on similar comments recently made to Postmedia Network. “We’ve got significant and serious delays at the border.”

    Delays during surges are not an excuse, said Diodati, who also says they may be related to rules requiring border officers to carry sidearms.

    He suggests that, in turn, has resulted in students not being able to fill positions as summer relief.

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