Loyalty
From Hospitality.net:
The Guest Satisfaction Index (GSI) continues to remain a top priority with Starwood properties. To ensure that Starwood standards are met, all properties are required to reach a target benchmark in Guest Satisfaction in five categories: physical, service, arrival, food and guest loyalty. Each of these categories are divided into a variety sub categories [...]
Continue reading about Sheraton on the Falls awarded Starwood Select Recognition!
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