Someone with a Blogger blog posted about a recent bad experience at the Burger King on Clifton Hill:
Why do multi-national food chains, with billions of dollars in profits all have the worst washrooms in the country? I recently had lunch on Clifton Hill at Niagara Falls
. Me and my family ate at the “King’s” palace…you know the guy, the royal with the crown and whopper???!!! The restaurant was dirty and dingy. As you approach the counter, you notice the signs right away, ‘We Do Not Participate in Coupon Programs’ and ‘We Do Not Offer Refills.’ I was hesitant, but I ordered anyway…fries for my daughter, and 3 combos…for me, my husband and son. The burgers were small, the fries were barely non-existent and my coke was less than refreshing. I was ok with all that until my daughter said she had to use the washroom. I dreaded going to the washroom (if you have a small child who is being potty trained, you know what I am talking about.) As we got to the washrooms, there was a girl standing in line. Looking at my daughter, and knowing she couldn’t wait very long, I asked the girl ahead of me if there was anyone in the mens’ washroom. She said she did not think so. I pushed my way
in there. (A mother has to do, what a mother has to do.) I could’ve vomitted. The place smelled of urine, feces and others. It looked disgusting and I was afraid to touch anything, even worse, I kept on telling my daughter every 5 seconds to not touch anything.
Note: I usually don’t post this sort of negative thing, but this person seemed genuinely sincere, and had just a terrible experience. I sure hope she contacts the corporate customer service people. It’s the only way to have this sort of thing addressed.
I just love the ‘no coupons’ part. So many places in the city do the same thing. They have the chain name, but once you get inside, you realise that you’ve been scammed – higher prices, no coupons, no promotions, dirty. I don’t understand why the head offices of these chains allow individual stores to do whatever they like….Oh yea – money.
That restaurant is a wonder to me….I wonder how it stays open.The management is rude, it’s always dirty…bathrooms are always filthy and the no coupons ,refills and bathroom without purchase signs are just annoying …we get it you like money (jacked up prices) but not customers. I wish McDonalds would buy that place out..they have higher standards.
I’ve sworn off BK the last time I got food from that location when I used to work on Clifton Hill about seven years ago.
If I’m in that area and need to use a washroom I go to the Midway. Always clean – that whole company just does things right!